Topic: Preparing for the restart of the fuel supply chain in Africa

In this Masterclass, three facilitators from IATA will give an overview of which steps can be taken on the Fuel side for a smooth restart of flight operations in Africa. To address this topic, the session will be divided into three modules covering jet fuel quality, supply and costs:

  1. Adopting best practices for quality jet fuel
  2.  Contributing to a reliable, on-time supply of fuel
  3.  Ensuring fuel costs are competitive, transparent and justified.

Join the IATA facilitators, Alexandre Küper, Director Fuel, Mark Vaughan, Head Fuel Services, and Marine Sailhen-Brown, Manager Commercial Fuel to benefit from practical solutions and industry best practices through a participative and interactive session.


Facilitators: Alexandre Küper, Mark Vaughan, and Marine Sailhen-Brown


Alexandre Kueper
Mr. Alexandre Küper
Director of Fuel, IATA
Alexander started his career in 1998 as a lawyer in Bremen and Barcelona. In 2001, he decided to follow his passion for aviation and joined Deutsche Lufthansa AG as Manager Fuel Purchasing, and additionally was appointed as Director of Lufthansa´s own fuel company, DLH Fuel Company mbH in 2004. In 2007, he joined Shell Aviation, where he was responsible for Shell Aviation´s airport operations in DACH, Spain & Central Europe and served as a Director in several airport fueling joint ventures. Alexander was appointed Managing Director of AFS Aviation Fuel Services GmbH in 2011. With a workforce of 500 employees, AFS is the leading fuel service provider in Germany and Austria. In 2018, he founded “Küper & Ulka”, a law firm specializing in aviation fuel matters – before joining IATA as Director Fuel in January 2020. Alexander is married with one son. He studied law in Mainz and London and holds a Master in European Law in addition to the state law degree.

Mark Vaughan
Mr. Mark Vaughan
Head, Fuel Services, IATA
Mark Vaughan has 37 years’ experience in the aviation industry. He started out as an Apprentice Aircraft Mechanic with South African Airways. Mark proceeded to various roles as a Licensed Aircraft Mechanic, Aircraft Performance Engineer, Weight and Balance Engineer, Fuel Technical Manager and Head of Fuel Management. Mark led a team that purchased and administered fuel for the airline, as well as a department ensuring on specification, fit for purpose fuel that is delivered to the aircraft on-time. Currently Mark works for IATA as Head of Technical Fuel Services.
Marine Sailhen Brown
Ms. Marine Sailhen Brown
Manager Commercial Fuel, IATA
Marine Sailhen-Brown is Manager Commercial Fuel at the International Air Transport Association (IATA). Her role is primarily to manage fuel campaigns in Europe and Africa by advocating for fuel supply efficiency as it relates to cost factors and effective competition. Prior to this role, Marine was Program Manager of the IATA Fueling Training Portal, coming from the IATA Baggage Team where she managed the RFID project. Marine started her career working for Airbus Group and Bell Helicopter in South East Asia, before joining Toronto Pearson Airport in Canada to manage airline programs and services.


Topic: Powering the future of Travel through Smart Retailing

In the new normal, the ‘now’ world, smarter airline retailing and technology transformation is more important than ever to the travel industry.  The road ahead is uncertain but companies that are quick to adapt while preparing to compete and win as our industry recovers will be more likely to succeed.

There’s no denying that the travel industry has suffered but as vaccines rollout worldwide we are seeing light and the end of the tunnel and can expect travel to recover soon.  Join us as we discuss how to navigate the ‘now’ world and where technology can help prepare us for success as travel resumes.


Steve Duley, Director Sales EMEA – Sabre

Christophe Viatte, Senior Principal Sales Engineer Sabre

Steve Duley
Mr. Steve Duley
Director Sales EMEA – Sabre
A qualified and experienced professional with Master degrees in Aeronautical Engineering and in Business Administration, with 35+ years’ experience gained in both the aerospace and aviation environments in both technical and management areas. In the past 25 years, his experience has broadened working in the IT & Telecommunications and Travel Technology fields related to the air transport industry.

Experience includes management of highly qualified staff in the aerospace engineering environment, management of an aircraft maintenance organization, management of an airline operational environment and management of the IT Division in an airline. Most recent experiences were management of airline technology solution sales within Sub-Sahara Africa within a global, multi-cultural organization supplying the airline industry. This includes exposure throughout Africa and Middle East. Steve joined Sabre Airline Solutions in 2012 and is currently the Sales Director for EMEA responsible for technology sales to airlines in Sub-Sahara Africa.

A self-motivated professional and team player with excellent communication skills at all levels within customers, partners and suppliers in a multi-cultural environment.

Christophe Viatte
Mr. Christophe Viatte
Senior Principal Sales Engineer Sabre
Christophe Viatte is a senior airline executive with over 20 years of extensive commercial experience with airlines especially in the field of pricing, revenue management, scheduling, network planning and business development. He joined Sabre Airline Solutions in August 2018 from Alitalia where he was Executive Director in charge of the overall O&D revenue optimization including systems, people and processes. Prior to Alitalia, Mr. Viatte held several key positions with airlines in Europe and North America such as Chief Commercial Officer with Air Baltic, Executive Director with Czech Airlines, Head of Revenue Management & Founding Member of Porter Airlines and Network Revenue Manager with Air Canada. He started his successful career back in 1998 as Revenue Analyst with EasyJet. Mr. Viatte also holds a Bsc. in Management from University of Quebec in Montreal.


Topic: Maintenance Planning and Operations Cost Reduction Strategies - Minimize Aircraft Downtime

How could airlines optimize cost of ownership with “Landing Life Support & Services offer” during in service event (Landing Gear towing incident,  hard landing, bottoming incidents or Braking Steering Control Systems failure) and scheduled maintenance of brakes (Brake removals) ? At Landing gear event or at Braking, Steering Control Systems faults, there is not enough time to negotiate, to control and to predict the costs involved. In order to keep the aircraft flying; operators should anticipate all the potential economical solutions:

  • by minimizing downtime and keeping the aircraft returned  into service after any event,
  • by avoiding delayed and cancelled flights due to braking & Steering Control Systems faults.
  • by contracting W&B Carbon brake agreement to benefit preferential advantages for heat sink exchanges availability .

in order to secure and recover the operations allowing aircraft to make revenue quickly after an unscheduled event or a scheduled wheels & brake removals.


Laure DE LAFORCADE, Wheels & Brakes Marketing & Sales Manager – Safran

Ibrahima Ambi DIEDHIOU, Customer Support Manager

Ms. Laure de LaForcade
Wheels & Brakes Marketing & Sales Manager – Safran
Laure DE LAFORCADE, Wheels & Brakes Marketing & Sales Manager, has a strong experience in Safran Finance department and moving after in Business Development within Customer Support Department to set up some Landing Systems services for airlines & MROs. Since many years, she is in charge of the sale Wheels and Brakes to airlines in Europe, Africa and Middle East.
Mr. Ibrahima Ambi DIEDHIOU
Customer Support Manager
Ibrahima Ambi DIEDHIOU, Customer Support Manager, has a strong Aerospace experience driving both Customer needs and expectations for performance, quality, timeliness and cost. Having a successful background on program management with the production technology transfer in Asia, he is now managing since more than ten years a portfolio of 30 active airlines and MROs in Europe, Africa and Middle East region. He has a strong knowledge of the key drivers, industrial and financial objectives on aftermarket business.